
Service Alerts
Amarex service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.
Amarex suspension of acceptance of mail and packages bound for Canada continues at this time
Effective Dec. 23, 2024, the Postal Service has been advised by Canada Post that the strike by its employees has ended. Amarex suspension of acceptance of mail and packages bound for Canada remains temporarily unchanged as we monitor Canada Post's progress as they process the volumes that were staged during the strike. We anticipate reopening acceptance of Canada bound volume within the next two weeks and we appreciate our customers' patience as we continue to monitor developments in Canada.
Online Support Resources
You've got questions, we've got answers.
Have a Problem with Your Delivery?
We can help out when you file a claim. Send us the details of your issue and we'll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimWhere's My Parcel?
Visit our tracking page to know the whereabouts of your pacakge any questions you have about your shipment's whereabouts or changing a delivery.
Visit tracking SolutionSupport When You Need It
Use the phone numbers and email below to access the help centre that best fits your need.
Customer Support
Monday - Friday: 7 a.m. to 7 p.m.
Saturday: 8 a.m. to 5 p.m.
Or by email:support@amarexx.com
Billing Questions
Monday - Friday: 9 a.m. to 12 p.m.
Or by email:support@amarexx.com
Technical Support
Monday - Friday: 8:30 am to 6 p.m.
Or by email:support@amarexx.com